Privacy Policy

Last updated: 12 October 2026

Clarity Mine Closure respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how we collect, use, store and disclose personal information through our website, claritymineclosure.com.au, and in connection with enquiries about our services.

1. Information we collect

We may collect personal information that you choose to provide when contacting us, including:

• Your name
• Organisation
• Email address
• Telephone number, if provided
• Information included in your enquiry or correspondence

We may also receive personal information through direct business communications and professional interactions.

Our website may collect limited technical information, such as website usage data, depending on the analytics and hosting services in use.

2. How we use your information

We use personal information to:

• Respond to enquiries and communicate with you
• Discuss and provide our professional advisory services
• Manage business relationships and administration
• Maintain the security and functionality of our website
• Meet applicable legal and regulatory obligations

We do not sell personal information to third parties.

We do not use information submitted through our contact form to automatically subscribe you to marketing communications.

3. Disclosure of information

We may share personal information with service providers where reasonably necessary to operate our business, including website hosting, email and IT service providers.

We may also disclose information where required or authorised by law.

We do not otherwise disclose personal information to third parties without an appropriate reason or your consent.

4. Storage and security

We take reasonable steps to protect personal information against unauthorised access, misuse, loss or disclosure.

Information may be stored in our business email systems and, depending on the website configuration, within our website hosting or contact form systems.

No method of electronic transmission or storage is completely secure.

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including applicable business and legal requirements.

5. Website analytics and cookies

Our website may use cookies or analytics tools to support its operation and understand website usage.

Where analytics or other tracking tools are used, they may collect technical information such as browser type, pages visited and general usage patterns.

The specific tools and any associated data collection will depend on the website configuration.

6. Overseas service providers

Some service providers used to operate our website, email or business systems may process or store information outside Australia.

Where this occurs, we take reasonable steps appropriate to the circumstances to protect personal information.

7. Access and correction

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate or out of date.

We will consider and respond to requests in accordance with applicable law.

8. Privacy enquiries and complaints

If you have a question or concern about how your personal information has been handled, please contact us using the details below.

We will review your enquiry or complaint and respond within a reasonable timeframe.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality or legal requirements.

The current version will be published on this website.

10. Contact

Clarity Mine Closure

Joanne Heyes — Founder & Principal

Email: jheyes@claritymineclosure.com.au

Website: https://claritymineclosure.com.au